The front desk staff were amazing. 10/10 Customer Services. Wish I took their names on 3/5/2024 at 11 am. Lots of parking space, good size, and clean rooms. Room service and food were brilliant. Thank you.
Amanda
Mei 2024
One of the best things about this hotel is its staff. From the ladies that did the check in/out to the members of staff that were helping during breakfast. This is the second time we stay in this hotel and we will happily come back. We had dinner again in the Italian restaurant downstairs. The food was really nice and the service superb, like I said, the best for us is how friendly and warm the members of staff are. The pool is also a plus, I must say. The rooms are clean and the beds comfortable. It's a quiet location and has been good for us, as we travel for junior football matches. Breakfast is included in the price.
Noemi
November 2024
Very friendly and helpful staff. Nothing was too much trouble and everyone seemed very happy to assist us. Nice, clean, swimming pool, open from early morning to late evening Well happily stay there again.
Kevin
Februari 2024
Staff working in every area in hotel were so helpful and friendly. Reception staff was more than helpful throughout my stay as it was only me and my young daughter and they made me feel very safe and comfortable. Room service was amazing and quick. Bed was so comfortable we did not want to leave. Daughter loved the Swimming pool and we even was allowed a quick swim in morning before check out.
Carly
Oktober 2024
Friendly helpful staff comfy bed swimming pool gym bar coffee machine good location close to Romford
Annie
Januari 2024
Stayed at the Holiday Inn as part of a small, continued, celebration of my daughter's birthday the night prior. It was just my two daughter's and myself. I wasn't expecting much, just looking for a relaxing weekend away with the girls, and to enjoy the spa. Well, we were pleasantly surprised, the greeting upon arrival was fantastic, and when I mentioned my daughter's birthday we received a glass of prosecco each. I'm not a fan but I did enjoy this one, so much so it took us a little longer to find our room :-) . The beds were of a good size, and comfy too. Room service was great. The spa was soothing and well needed. Not so much on the swimming though, chose the wrong time as the pool was busy, as to be expected. The buffet breakfast, hot or continental was in abundance. Thoroughly enjoyed!
Jcs
Januari 2024
The rooms were very clean with good facilities and the beds very comfortable. They were in a quiet area of the hotel which was requested. The food (dinner and breakfast) was very good with a great choice. The staff were very friendly and helpful. I was also impressed that although not requested, out rooms were made up and supplies replaced.
Croysdale1
Februari 2024
We loved the facilities, the breakfast was amazing and the staff were lovely. We stayed at a Hilton as we travel away on business and it was nothing compared to this, I stayed on a sofa bed at theres and it left spring marks in my sides. The holiday inn sofa bed was like sleeping on a cloud 🤩
Moyses
Oktober 2024
Everything went well from when I arrived. I was staying for one night. Staff on reception were very warm and welcoming. I had dinner at the hotel that evening which was very nice and service was excellent. My room was lovely, bed very comfortable. I had breakfast the next morning and again the staff couldn’t be more friendly and helpful. I would highly recommend this hotel. They’ve got it right.
Julie
Agustus 2024
As soon as we entered the lobby staff were ready, willing and seemed happy to help. Judy was great and assisted us straight away. The bar area was clean, again friendly staff that took our order and bought to the table. Evening meal at Marcos was also nice, service efficient and wanting to make it a good experience for the four of us. We haven’t stayed here before but would definitely go back if travelling in the area.
Melanie
Mei 2024