Holiday Inn Brentwood, an IHG Hotel

One of the best things about this hotel is its staff. From the ladies that did the check in/out to the members of staff that were helping during breakfast. This is the second time we stay in this hotel and we will happily come back. We had dinner again in the Italian restaurant downstairs. The food was really nice and the service superb, like I said, the best for us is how friendly and warm the members of staff are. The pool is also a plus, I must say. The rooms are clean and the beds comfortable. It's a quiet location and has been good for us, as we travel for junior football matches. Breakfast is included in the price.

Staff working in every area in hotel were so helpful and friendly. Reception staff was more than helpful throughout my stay as it was only me and my young daughter and they made me feel very safe and comfortable. Room service was amazing and quick. Bed was so comfortable we did not want to leave. Daughter loved the Swimming pool and we even was allowed a quick swim in morning before check out.

Stayed at the Holiday Inn as part of a small, continued, celebration of my daughter's birthday the night prior. It was just my two daughter's and myself. I wasn't expecting much, just looking for a relaxing weekend away with the girls, and to enjoy the spa. Well, we were pleasantly surprised, the greeting upon arrival was fantastic, and when I mentioned my daughter's birthday we received a glass of prosecco each. I'm not a fan but I did enjoy this one, so much so it took us a little longer to find our room :-) . The beds were of a good size, and comfy too. Room service was great. The spa was soothing and well needed. Not so much on the swimming though, chose the wrong time as the pool was busy, as to be expected. The buffet breakfast, hot or continental was in abundance. Thoroughly enjoyed!

We loved the facilities, the breakfast was amazing and the staff were lovely. We stayed at a Hilton as we travel away on business and it was nothing compared to this, I stayed on a sofa bed at theres and it left spring marks in my sides. The holiday inn sofa bed was like sleeping on a cloud 🤩

As soon as we entered the lobby staff were ready, willing and seemed happy to help. Judy was great and assisted us straight away. The bar area was clean, again friendly staff that took our order and bought to the table. Evening meal at Marcos was also nice, service efficient and wanting to make it a good experience for the four of us. We haven’t stayed here before but would definitely go back if travelling in the area.