Holiday Inn Brentwood, an IHG Hotel

Staff went the extra mile to make our trip memorable. Noor gave us a lovely welcome when we arrived, it was fantastic that we could check in a bit earlier, and the drinks vouchers and message in our room were a lovely touch. Restaurant staff were friendly and welcoming and the kids table and activities were great. The room was clean and comfortable.

One of the best things about this hotel is its staff. From the ladies that did the check in/out to the members of staff that were helping during breakfast. This is the second time we stay in this hotel and we will happily come back. We had dinner again in the Italian restaurant downstairs. The food was really nice and the service superb, like I said, the best for us is how friendly and warm the members of staff are. The pool is also a plus, I must say. The rooms are clean and the beds comfortable. It's a quiet location and has been good for us, as we travel for junior football matches. Breakfast is included in the price.

Staff working in every area in hotel were so helpful and friendly. Reception staff was more than helpful throughout my stay as it was only me and my young daughter and they made me feel very safe and comfortable. Room service was amazing and quick. Bed was so comfortable we did not want to leave. Daughter loved the Swimming pool and we even was allowed a quick swim in morning before check out.

The rooms were very clean with good facilities and the beds very comfortable. They were in a quiet area of the hotel which was requested. The food (dinner and breakfast) was very good with a great choice. The staff were very friendly and helpful. I was also impressed that although not requested, out rooms were made up and supplies replaced.

My partner and I stayed overnight for a bit of RnR, the hotel and leisure facilities catered to our needs perfectly. The beds were comfy, our room was spacious and at just the right temperature. The staff were warm and friendly, especially Pauline, who we laughed with at what was a very decent breakfast, while my partner taught her Jamaican patois. We will definitely return to this Holiday Inn.